Data Recovery NYC – Secure & Confidential Service| Emergency File & Hard Drive Recovery
Lost crucial data? Don't panic! LaptopMD offers expert data recovery in NYC. We rescue data from failed hard drives (HDD & SSD), RAID systems, external drives & more. 75% success rate, full diagnostics, & same-day service.
At LaptopMD+, we understand the sensitive nature of your data, including patient data , business data , and other customers data. We adhere to strict security protocols, including SSAE standards, to ensure your data remains confidential throughout the recovery process. Our facilities are monitored 24/7, and all recovered data is handled with the utmost care and discretion. We are compliant with industry standards and regulations, including HIPAA and GDPR.
Data recovery in NYC requires professional expertise and specialized equipment. As the leading data recovery company in the area, LaptopMD specializes in recovering data from all storage devices, including server drive systems, offering comprehensive server data recovery and business data recovery:
Hard Drive Recovery (HDD & SSD)
Expert data recovery services for all types of internal hard disk drives (HDD), including traditional spinning HDDs (Seagate, Western Digital, Toshiba) and modern solid-state drives (SSD) (Samsung, Crucial, SanDisk, Kingston). We handle data loss due to physical damage (e.g., head crashes, spindle motor failure), logical errors (e.g., bad sectors, partition table corruption), firmware corruption, and file system corruption (NTFS, FAT32, exFAT, HFS+, APFS). We're experts in hard drive data recovery and hard disk repair.
RAID System Recovery
Specialized recovery RAID data recovery for all RAID systems configurations (RAID type: RAID 0, RAID 1, RAID 5, RAID 6, RAID 10, etc.). Our engineers can recover data from failed RAID arrays, controller issues, rebuild failures and multiple drive failures. We support various RAID controllers (Adaptec, LSI, Areca) and offer advanced data recovery solutions for complex RAID type.
External Drive Recovery
Expert data recovery services for all brands and models of external hard drives (HDD and SSD), including NAS drive and other data recovery media type. We recover data lost due to accidental drops, power surges, connection issues (e.g., USB, FireWire, Thunderbolt), logical errors and file system problems. Common brands include LaCie, G-Technology, Buffalo.
Comprehensive Data Recovery
We expertly recover files, photos, videos, and critical data from all system failure scenarios - whether it's a virus infection, boot failure, operating system crash, or complete hard disk failure. Our recovery services cover all major platforms (Windows, macOS, Linux) and we have particular expertise in rescuing data from both laptop and desktop systems, even in cases of severe hardware damage.
USB & Flash Drive Recovery
Recovery of lost or corrupted data from USB flash drives, thumb drives, and other portable storage devices. We handle issues like accidental deletion, formatting errors, physical damage (e.g., bent connectors, water damage), and virus infections.
Memory Card Recovery
Data recovery from SD cards, microSD cards, CompactFlash cards, Memory Stick, and other memory card formats used in digital cameras (Canon, Nikon, Sony), smartphones, and other devices. We recover photos, videos, documents and other files lost due to corruption, deletion, or formatting.
Server Data Recovery & Server Drive System
Specialized data recovery service provider for complex server environments, including virtualization platforms. We recover critical data from various server configurations and operating systems.
Business Data Recovery
Tailored data recovery solutions for businesses of all sizes. We understand the importance of minimizing downtime and offer expedited services to get your business back online quickly.
Hardware Repair and Data Recovery
Comprehensive services addressing both hardware malfunctions and data loss. Our technicians can diagnose and repair hardware issues, including those related to hard disk failure, and then proceed with data recovery if needed.
Data Recovery Options
We offer a range of data recovery options to meet your specific data recovery needs, including standard, expedited, and emergency services. Our team will work with you to determine the best option based on your urgency and budget.
Data Recovery Quotes
We provide transparent and upfront data recovery quotes after the initial diagnostic. Our "No Data - No Charge" policy ensures you only pay if we successfully recover your data.
Malware & Ransomware Data Recovery
Specialized recovery services for data affected by malware or ransomware attack. Our team can assist in removing malicious software and recovering encrypted files where possible.
We conduct a thorough assessment of your storage media to determine the cause of data loss and the best course of data recovery. This includes identifying physical damage, logical errors, and file system corruption. We offer all-round diagnostics to evaluate your data recovery case form and provide reasonable data recovery quotes.
Same-Day Emergency Recovery
For critical data loss experience, we offer expedited data recovery services designed to minimize downtime and get your data back as quickly as possible, often within the same day. We prioritize these cases to begin work within hours.
No Data - No Charge Policy
You only pay for successful data recovery. If we're unable to recover your lost data, you won't be charged for the recovery process. This guarantee reflects our confidence in our abilities. We are committed to being the best data recovery place in NYC.
Class 100 Clean Room
We utilize a certified Class 100 Clean Room, a specialized environment with minimal dust and particles, to perform delicate hard drive recovery and prevent further damage to sensitive components, ensuring the highest chance of successful data recovery. Our lab is equipped to handle even the most severe cases of contamination and damage.
Secure & Confidential Service
We adhere to strict data privacy policy and confidentiality protocols throughout the entire data recovery process. Your data is handled with the utmost care and security, and we can comply with industry-specific regulations (e.g. HIPAA for patient data, GDPR).
A 75% Success Rate (Highest in the Industry)
Our data recovery leader experts have a proven track record, achieving a 75% success rate - the highest in the data recovery service industry - in recovering lost data from various storage devices and data loss scenarios. We are recognized as a data recovery leader in NYC.
Warranty & Replacement
We stand by the quality of our work and offer a warranty on all replacement parts used in the repair and recovery process.
Convenience
With multiple data recovery locations throughout the city, including our main premises in Midtown Manhattan, we offer unparalleled convenience for our clients. You can easily drop off your device or schedule a pickup.
NYC emergency data recovery: LaptopMD boasts a 75% success rate (highest in the industry) & 20+ years of experience. Hard drive , SSD, RAID recovery or other media device data recovery. Certified engineers & same-day services!
Your data can be recovered if the file still exists in your storage’s sea of information. Unless your data is damaged or encrypted, our expert data recovery engineers can get it back for you. We follow the best practices and steps in the industry.
There are also cases where depending on how and where you stored your data, damaged, missing, or encrypted files still have a chance at recovery. Rest assured that our engineers will inform you about the chances and turnaround time for your data recovery job with us.
Even when a file’s storage is physically damaged, it can still be recovered. However, data recovery isn’t always 100% possible. There are times when the storage device is severely damaged or corrupted, making recovery of its contents impossible.
Most of data recovery NYC shops have the dirty secret that they don’t want you to know: few of them know the the fundamentals of recovering the information. Hard drive recovery, SSD recovery, Disk and program repair and RAID recovery: whatever you call it, we have spent 20+ years becoming masters at it. What we offer:
Qualified EngineersProfessional-level data recovery machinery and toolsAffordable ratesSame day drive recoveryInstant, while you wait estimates6 days a week service
At LaptopMD we are the masters of true data recovery, from hard drives and solid-state drives alike. Are you worried that your system repair may cost a lot? If so, just call us. We have a phone number you can use to reach our customer service team for a consultation.
Why are we better than other data retrieval shops?
Other computer services in New York City may say they offer data recovery, but are only capable of data transfers with commercially available software. The few services that do offer dedicated data recovery are industrial-oriented companies and charge thousands of dollars.
LaptopMD NYC has found a happy middle ground: we charge reasonable flat fee for data retrieval, however, if you need in-depth data recovery NYC service, we also have a clean room and state of the art machinery.
For most sophisticated repairs we can use data recovery machinery. Our machine duplicates hard drives at a true imaging speed of up to 180MB/s, the fastest in the industry. Machines with this level of efficiency are typically available only to the FBI or CIA. Contact us for fast estimate today!
We have a convenient contact location in Midtown Manhattan.
At LaptopMD New York, we provide data recovery from all sorts of devices. If your device has a physically or water damaged, clicking hard drive or card, we can recover data from it. We can retrieve datas from:
We can recover data from all kinds of devices and storages, including all file systems!
Digital Cameras
SD Cards
USB Sticks
iPads
iPhones
iPods
Logical disks
SSD
RAID
Reliable Data Recovery NYC
By providing options, we keep our data retrieval costs manageable.We have assumed the responsibility to offer one of the most affordable data recovery in New York City. We are confident we can beat out all the competition. For data retrieval, we will not charge cleanroom prices like other data recovery NYC shops will. If mere retrieval is not enough, we can escalate your case up to and including head and PCB repair or full platter swaps. LaptopMD data recovery NYC specialists can backup from deleted, corrupt, missing and inaccessible data losses as well as water damaged and burned hard drives.
Just think of us as spell-checker for your hard drive. Goodbye, errors!
What Our Clients Say
"Laptop MD helped me to save my photo files after they had been damaged. They even did the data recovery a few times to be sure. Great place to go! Kevin was especially helpful and patient with me."
– Mara O'Connell
"I used LaptopMD for a data recovery service on a hard drive that was broken during a trip. It contained very valuable pictures and memories. I'm very satisfied as 100% of the data was recovered. The service was also fast and cheaper than the other places I had called!"
– Sébastien Bié
"My laptop completely broke and I needed my data recovered. It took a little longer than the estimated time but overall did exactly what they said they’d do."
Contact us via phone, email, or our website to discuss your data loss situation. Our experts will ask you questions about the device, the nature of the data loss, and any symptoms you've observed. We'll provide a preliminary assessment and explain the next steps.
2. Secure Device Drop-off or Shipping
You can drop off your device at our secure Midtown Manhattan location or ship it to us using our provided guidelines. We'll provide instructions on how to safely package your device to prevent further damage during transit.
3. In-depth Diagnostic & Analysis
Our certified engineers will perform a thorough diagnostic evaluation of your device in our state-of-the-art lab, including our Class 100 Clean Room if necessary. We'll identify the cause of data loss and determine the best recovery method.
4. Transparent Quote & Approval
Based on the diagnostic results, we'll provide you with a detailed, no-obligation quote outlining the cost and estimated timeframe for recovery. We maintain a "No Data - No Charge" policy, so you only pay if we successfully recover your data.
5. Data Recovery Procedure
Upon your approval, our engineers will begin the data recovery process using specialized tools and techniques. We handle all types of recovery, from logical errors to physical damage, with the highest level of care and security. We work with all major brands of storage devices, including Buffalo , Samsung , Seagate, Western Digital, and more.
6. Data Verification & Quality Assurance
Once the recovery process is complete, we perform rigorous quality checks to verify the integrity of the recovered data. We'll provide you with a file listing or allow you to preview the recovered data to ensure your critical files are intact.
7. Secure Data Return
We'll transfer the recovered data onto a new, secure storage device (e.g., external hard drive, USB drive) of your choice. You can choose to pick up the device from our location or have it securely shipped to you. We can also assist with setting up a new server drive system if needed. All data returned is handled with strict confidentiality.
8. Post-Recovery Support
Our commitment to you doesn't end with the data return. We offer post-recovery support to answer any questions and ensure a smooth transition back to using your recovered data. Our customer service team is available during business hours to assist you.
Your data's security and confidentiality are our utmost priority. We adhere to strict protocols throughout the entire recovery process. We have several data recovery centers in NYC, including Manhattan and Brooklyn , NY and one in NJ.
However, we offer 24/7 emergency data recovery services for urgent cases. Please call us at (212) 920-4833 for immediate assistance.
How long does data recovery take?
The time required for data recovery depends on the complexity of the issue and the type of device. Simple recoveries can often be completed within 24-48 hours, while more complex cases may take several days or longer. We offer expedited and emergency services for urgent cases.
Where are your data recovery services located in NYC?
Our main data recovery lab is conveniently located in Midtown Manhattan at 247 W 38th St, 6th floor, New York, NY 10018. We also have other locations to better serve our customers. Please visit our website or contact us for more details on our data recovery services location.
How much does data recovery cost?
The cost of data recovery varies depending on the type of device, the nature of the damage, and the complexity of the recovery process. We provide transparent, upfront quotes after the initial diagnostic. Our "No Data - No Charge" policy ensures you only pay if we successfully recover your data. We strive to offer affordable data recovery NYC services without compromising on quality.
Do you offer a warranty for your data recovery services?
While we cannot offer a warranty on the recovered data itself, we do guarantee our workmanship and any replacement parts used in the process. Specific warranty terms will be provided with your service agreement. We stand behind the quality of our services and strive for complete customer satisfaction.
Can you recover data from a physically damaged hard drive?
Yes, we specialize in recovering data from physically damaged hard drives, including those with head crashes, motor failures, and other mechanical issues. Our Class 100 Clean Room allows us to safely work on sensitive internal components and maximize the chances of successful recovery. If you did experience physical damage to your hdd or san , we can help.
What should I do if I suspect my hard drive is failing?
If you notice any signs of hard drive failure, such as unusual noises (clicking, grinding), slow performance, frequent crashes, or error messages, it's crucial to stop using the device immediately and power it down. Continued use can worsen the damage and reduce the chances of successful recovery. Contact us for a consultation and professional assistance.
Can you recover data from a RAID system?
Yes, we have extensive experience in RAID data recovery. Our engineers are skilled in recovering data from all RAID configurations (RAID 0, RAID 1, RAID 5, RAID 6, RAID 10, etc.) and can handle various RAID-related issues, including controller failures, multiple drive failures, and rebuild errors.
How do I get started with the data recovery process?
Getting started is easy! You can contact us via phone at (212) 920-4833, email us, or fill out the contact form on our website to request a consultation. You can also schedule an appointment online or visit our Midtown Manhattan location for a initial diagnostic evaluation. We're open six days a week for your convenience.
How do you ensure the security and confidentiality of my data?
We understand the importance of data security and confidentiality. We adhere to strict protocols throughout the entire recovery process, including secure facilities with 24/7 monitoring, access controls, and data encryption. We are compliant with industry regulations such as HIPAA and GDPR, and all our employees sign confidentiality agreements. Your data's privacy is our top priority.
What is your success rate for data recovery?
We have one of the highest success rates in the industry, at approximately 75%. While we cannot guarantee 100% recovery in every case, our experienced engineers and advanced techniques maximize the chances of successfully retrieving your valuable data. We'll always be upfront about the likelihood of success after our initial diagnostic.
Do you offer any partner program or discounts?
Yes, we have a partner program for IT professionals, businesses, and organizations that require regular data recovery services. We also offer discounts to students, non-profit organizations, and military personnel. Please contact our customer service team for more information about our partner program and available discounts.
Can you recover data from a water-damaged device?
Yes, we can often recover data from water-damaged devices, including hard drives, laptops, and mobile phones. However, it's crucial to act quickly. Power off the device, do not attempt to dry it yourself, and contact us as soon as possible. Proper handling is essential to prevent further damage and increase the chances of successful recovery. We recommend to send your device to us asap.
Do you offer data recovery services for businesses?
Absolutely! We provide comprehensive business data recovery services tailored to the needs of small and large businesses. We understand the critical nature of business data and offer expedited services to minimize downtime. Our expertise includes server data recovery, RAID recovery, and recovery from various operating systems and databases. We have helped numerous businesses in the area recover from data loss disasters.
How do I know if I need professional data recovery services?
If you've experienced data loss and are unable to access your important files through normal means, it's best to consult with a professional data recovery service. Signs that you may need professional help include: unusual noises from your hard drive, inability to boot your computer, missing or corrupted files, accidental deletion or formatting, and data loss after a virus attack or power surge. Don't hesitate to contact us - we're here to help!
Do you provide service diagnostics for devices other than hard drives?
Yes, besides our specialization in hard drive and SSD recovery, we offer service diagnostics for a wide range of devices, including laptops, desktops, servers, RAID systems, USB drives, memory cards, and mobile devices. Our technicians are skilled in diagnosing and resolving issues across various hardware and software platforms.
Can you recover data from a device infected with malware or ransomware?
Yes, we have experience in dealing with data loss situations caused by malware and ransomware attack s. Our team can assist in removing the malicious software and recovering encrypted files where possible. However, the success rate for ransomware recovery can vary depending on the specific strain and encryption method used. It's crucial to contact us as soon as possible for the best chance of recovery.
20+ Years of Experience: We've been providing reliable data recovery services in NYC since 1999.
Certified Engineers: Our team comprises highly skilled and certified data recovery engineers with extensive experience.
State-of-the-Art Technology: We utilize the latest tools and techniques, including a Class 100 Clean Room, to ensure the highest success rates.
Secure & Confidential: We prioritize data security and confidentiality, adhering to strict protocols and industry regulations.
No Data - No Charge Guarantee: You only pay if we successfully recover your data, giving you peace of mind.
Fast Turnaround Time: We offer same-day and expedited services for urgent cases, minimizing your downtime.
Excellent Customer Reviews: Our satisfied clients consistently recommend us and praise our professionalism, expertise, and results. Check out our reviews on Google and Yelp!
Convenient Midtown Manhattan Location: Our easily accessible location makes it convenient for you to drop off your device or consult with our experts.
Don't trust your valuable data to just anyone. Choose the data recovery leader in NYC - choose LaptopMD. We're committed to providing the best data recovery experience possible.
Specialized Apple Device Data Recovery Services
As experts in Apple device data recovery, we offer comprehensive solutions for all Apple products and file systems:
Mac & MacBook Recovery
Specialized recovery for all Mac generations, including both Apple Silicon and Intel chips. Expert handling of APFS and HFS Plus file systems. Recovery from MacBooks, iMacs, Mac minis, and Mac Studios with soldered SSD modules.
iOS Device Recovery
Professional data recovery for iPhones, iPads, and Apple Watches. We recover precious photos, videos, messages, and other critical data from all iOS versions and device generations.
Fusion Drive & Logic Board Recovery
Specialized recovery from Apple Fusion Drives and built-in logic board storage. We handle complex cases where traditional recovery methods fail.
Professional Laptop Data Recovery Services
Our expert engineers specialize in data recovery from all major laptop brands and models, handling both modern and legacy systems with proven expertise:
Premium Brand Recovery
Specialized recovery for high-end laptops including Dell, HP, Lenovo, ASUS, Acer, MSI, Razer, and Microsoft Surface devices. Expert handling of both consumer and business-class laptops with proprietary storage configurations.
Advanced Storage Recovery
Professional recovery from all laptop storage types including NVMe SSDs, M.2 drives, traditional SATA SSDs, and mechanical HDDs. We handle complex cases involving soldered storage, encrypted drives, and RAID configurations.
Specialized Equipment & Expertise
Our lab is equipped with professional-grade tools including precision screwdrivers, anti-static equipment, digital multimeters, and thermal monitoring for safe component handling. Clean room environment for mechanical drive repairs.
Comprehensive Data Recovery Solutions
Our advanced recovery capabilities extend across all major platforms and storage technologies:
Enterprise-Grade Recovery
Expert recovery for Exchange Server, SQL Server, VMware environments, and NetApp storage systems. Specialized solutions for database recovery and virtual machine restoration.
Network Storage Recovery
Professional recovery services for NAS devices, SAN systems, and network-attached storage from all major manufacturers including Buffalo, Western Digital, and EMC.
Advanced Storage Technologies
Cutting-edge recovery solutions for NAND flash storage, SSD modules, and modern storage technologies from manufacturers like Samsung, SanDisk, and Kingston.
Data Loss Prevention & Best Practices
While our data recovery services can help rescue your lost data, prevention is always better than cure. Here are essential practices to minimize data loss risks:
Regular Backups
Implement a 3-2-1 backup strategy: maintain 3 copies of data, store them on 2 different types of media, and keep 1 copy offsite or in cloud storage. Schedule automatic backups to ensure consistency.
Hardware Maintenance
Monitor drive health using S.M.A.R.T. tools, maintain proper ventilation for devices, and handle storage media with care. Replace aging hardware before it fails.
Power Protection
Use UPS (Uninterruptible Power Supply) systems and surge protectors to prevent data loss from power fluctuations and outages.
Understanding Common Data Loss Scenarios
Recognizing potential data loss situations helps in taking appropriate action quickly. Here are common scenarios we encounter and how to handle them:
Accidental Deletion
Stop using the device immediately after realizing files were deleted. Continued use can overwrite deleted files, making recovery more difficult or impossible.
Liquid Damage
Power off the device immediately, don't attempt to dry with heat or rice. Professional cleaning and recovery within 48 hours provides the best chance of success.
Malware Infection
Disconnect from networks immediately to prevent spread, don't pay ransoms or attempt amateur recovery. Professional services can often recover data without paying attackers.
Strange Noises
If your drive makes clicking, grinding, or unusual sounds, power it off immediately. These sounds often indicate mechanical failure - continuing to use the drive can cause permanent data loss.
Data Recovery Services Near Me - All NYC Boroughs Served
LaptopMD is proud to offer expert data recovery services to all five boroughs of New York City:
Manhattan: From the Financial District to Harlem, we serve all neighborhoods in Manhattan, including Midtown, Upper East Side, Upper West Side, Greenwich Village, Chelsea, and more.
Brooklyn: Our services extend throughout Brooklyn, covering areas such as Downtown Brooklyn, Williamsburg, Park Slope, Brooklyn Heights, Bay Ridge, and beyond.
Queens: We serve all of Queens, including Astoria, Long Island City, Flushing, Jackson Heights, Forest Hills, and more.
The Bronx: From Riverdale to Fordham, we provide data recovery services to residents and businesses throughout the Bronx.
Staten Island: We cover all of Staten Island, including St. George, Tompkinsville, Stapleton, and other neighborhoods.
No matter where you are in NYC, we're the data recovery shop near me you can rely on. We also have some articles in our blog.
Contact Us Today for a Data Recovery Consultation
If you've experienced data loss, don't delay! Contact LaptopMD today for a consultation and let our expert team help you recover your valuable data. We're available by phone , email , or through our website. You can also visit our Midtown Manhattan location for in-person assistance. We're here to help you get your data back - quickly, securely, and affordably.
We can recover all your data: photos, contacts, apps
Located in Midtown Manhattan near Penn Station
What Laptopmd customers are saying
“Fastest repair, ever ! I had a broken trackpad on my Mac Air. in and out the same day ! they texted me on completion. Great job.” – Steven Robinson
“Quote took longer than expected. but these guys did a good job of delivering on the specific date and under the quoted price. Also a convenient location and nice office space. Legit business.” – Evan Thomas
“Great experience. Quick and easy, in and out in under 30 mins. Very friendly. I had a broken Iphone 5 screen, apple was going to charge me $130 for the repair but LaptopMD charged me $75 with 2 discount codes. I will uses them again.” – Morgann Daniels
“Loads better than corporate america Best Buy. Fast and convenient. I would definitely recommend LaptopMD+ for all computer and cell phone repairs.” – Aaron Dalla Villa
Our team
Arthur Zilberman
Arthur’s journey in laptop repair and computer services has taken him from running Wall Street IT departments, at Fortune 100 companies like JP Morgan Chase, to teaching as an adjunct technology instructor. Arthur’s story begins in Minsk, Belarus. When Arthur was a boy, his family was forced to immigrate to the United States as a result of the Chernobyl nuclear disaster
Arthur grew up in Sheepshead Bay in Brooklyn and quickly picked up computer and programming skills through trial and error and a lot of bright intuitive learning. He obtained his B.S. in Computer Science from the New York Institute of Technology, propelling him into his career as a corporate IT manager and later as a computer services provider.
Certifications/Specialties: A+, MSCE, CCNE, Network Management/Repair, Computer Instruction and Consulting
First ‘Real’ Computer: Compaq 486DX 3 at the age 16.
Matt Ham
Matt started as a floor manager at LaptopMD+ in January of 2010
and moved up the ladder quickly as LaptopMD+’s Chief Financial
Officer.
Matt, a Columbia graduate with a Master’s in Mechanical
Engineering with a Focus in Energy Systems, has a strong
background in computer repair with 9 years of experience working
on the hardware support team at SAS and has been working hands on
with computers his whole life.
Certifications: Certified by Dell (4+ years) Specialties: Business
Development and Operations Management
Zoltan Kovacs
When Zoltan was a kid, he drove his parents crazy when they would buy him new toys and he would take them apart just so he could fix them and put them back together. As an adult his interest in taking things apart has diminished (slightly) but his ability to repair them has grown immensely.
Zoltan, LaptopMD+’s Lead Technician, holds a B.S. in Engineering. His repair skills and wealth of knowledge makes Zoltan LaptopMD+’s premier problem solver – ask this guy anything computer related (or not) and he’ll have an answer for you.
Certifications: Netcom – Information Technology, A+, COMPTIA Net +, CCNA Specialties: Data Recovery, Hardware Support and Maintenance, Mac Repair
Milan Popović
Milan joined LaptopMD+ in January of 2010 and has a strong background in electric and computer engineering. Before coming to LaptopMD+, Milan worked extensively in IT support and customer service specializing in computer and network maintenance.
Milan is one of many computer technicians at LaptopMD+ but is also in charge of working directly with customers on technical issues and managing all junior level technicians. Milan is LaptopMD+’s go-to guy for computer repair and customer relations regarding repair jobs and can be counted on for detailed computer repair.
Certifications: A+, Microsoft Visual Studio (C+)
Specialties: Hardware Repair, Network Maintenance, Customer Support
Pablo Zauzich
Originally from Argentina, Pablo Zauzich is LaptopMD+’s go to guy for onsite iPhone and computer repair. Pablo’s experience stretches across a variety of fields including computer and network repair, virus removal, data recovery and, of course, iPhone repair.
Pablo has a vast array of knowledge managing onsite software and hardware installations and is a trusted technician for onsite support and customer assistance.
Certifications: A+, Net+
Specialties: On site Setup and Support, Computer and Hardware Repair, Setup and Installation, iPhone Repair, and A/V Installation
Dima Smetanin
Dima, a systems administrator and repair technician at LaptopMD+, has a wide background in IT infrastructure management and maintenance. An immigrant from Russia, Dima has experience in bilingual computer training and support, most notably having been in charge of training and staff enrichment classes as part of his involvement on the IT support team at a top Russian University.
He holds a M.S. in Computer Information Systems and has a wide array of experience in repairing computers and performing network management.
Certifications: M.S. in Computer Information Systems
Specialties: Systems/Network Management, Programming, and Computer Troubleshooting
Tim Bogus
With a strong background in web development and project management experience, Tim leverages the best of his analytical nature as the Director of Online Marketing at LaptopMD+ where he is responsible for the company’s marketing initiatives, project development, and online development. With degrees in communication studies and web development, Tim’s past experience includes ecommerce information architecture/development and new media work with newspapers including print, design, and online responsibilities.
Before joining LaptopMD+, Tim worked in New York’s lighting district on the Bowery as the lead developer and information architect for a leading ecommerce and brick & mortar lighting company.
Specialties: Project Management and Information Architecture
Alex Mouravskiy
Alex came to LaptopMD+ from McDonald’s Corporation where he served as a business manager and assistant marketing coordinator for the Gulf Coast region, responsible for business development and the coordination of promotional roll outs. At LaptopMD+, Alex’s responsibilities include creative development of all marketing endeavors and is the head of press relations in addition to coordinating the company’s marketing and development projects.
A native of the Northeast, Alex has worked in the past as a freelance writer, most notably for AOL News, Politics Daily, and other media outlets, and studied communications at Rutgers University. Alex has also worked with a number of NYC charities on a pro bono basis.
Specialties: Content Marketing, Public Relations, Creative Development.
