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Estimated Time

LaptopMD > Estimated Time

Estimated time	Laptops	Desktops
Service	Windows Laptop	Macbook	Windows Desktop	Macintosh Desktop
OS Reinstall (w/o HDD)	4 hours	4 hours	4 hours	4 hours
OS Reinstall (with HDD)	4 hours	4 hours	4 hours	4 hours
Screen Replacement	1 hour	2 hours	—	—
Keyboard Replacement	1 hour	2 hours	—	—
Hinge Repair	4 hours	4 hours	—	—
Motherboard Repair	4 hours	4 hours	2 hours	2 hours
Touchpad Replacement	2 hours	2 hours	—	—
Backlight/Inverter Repair	2 hours	2 hours	—	—
Water Damage	6 hours	6 hours	6 hours	6 hours
Virus Removal	2 hours	2 hours	2 hours	2 hours
Data Transfer	4 hours	4 hours	2 hours	2 hours
Battery replacement	1 hour	2 hours	—	—
Fan Replacement (w/Fan)	2 hours	2 hours	2 hours	2 hours
Fan Repair (w/o Fan)	2 hours	2 hours	2 hours	2 hours
Power Jack Repair	4 hours	4 hours	—	—
Power Supply Repair	—	—	2 hours	2 hours
Misc. Hardware Repair	3 hours	3 hours	2 hours	2 hours
Misc. Software Repair	3 hours	3 hours	2 hours	2 hours
Memory Upgrade	1 hour	1 hour	2 hours	2 hours
CD/DVD Drive Installation or Replacement	1 hour	1 hour	1 hour	1 hour

iPhone Repair	Time
Digitizer/LCD Repair	15 min
Home Button Repair	10 min
Data Recovery	NA
Charging Port Repair	15 min
Battery Repair/Replacement	5 min
Software Reset	30 min

Samsung Galaxy	Galaxy S3	Galaxy S4	Galaxy S5	Galaxy Note 2	Galaxy Note 3
Screen Repair	45 min	45 min	60 min	40 min	40 min
Data Recovery	NA	NA	NA	NA	NA
Software Reset	1 hour	1 hour	1 hour	1 hour	1 hour

LG G-series Phones	G2	G3	G Pro	G Pro 2
Screen Repair	1 hour	1 hour	1 hour	1 hour
Battery Replacement	5 min	5 min	5 min	5 min
Data Recovery	NA	NA	NA	NA
Software Reset	1 hour	1 hour	1 hour	1 hour

Other Androids	Motorola	HTC	Nexus	Sony
	Droid	MotoX	One	4	5	Z2	Z3
Screen Repair	$150	$299	1 hour	30 min	30 min	1 hour	1 hour
Battery	5 min	25 min	1 hour	20 min	20 min	40 min	40 min
Data Recovery	NA	NA	NA	NA	NA	NA	NA
Software Reset	1 hour	1 hour	1 hour	1 hour	1 hour	1 hour	1 hour

	LaptopMD	Staples	Best Buy	Apple
Turn Around Time	Same day\Next day Available for most repairs	3-4 Days	3-4 Days	2-3 Days
Same Day Service	$95 Available on most repairs	No	$100	Depends on location
Diagnostic	Free while you wait! Not included for specific, time intensive repairs	$69	$69	free

Prices represent typical service pricing, subject to change based on availability and job complexity as well as price updates by 3rd parties. This chart should only be used for rough comparisons and does not represent any guarantees, actual or implied. Every repair is different, and we urge you to come in for your FREE ESTIMATE to determine the actual cost of your particular job.

People Choose LaptopMD+ For More Reasons than One

Our customers keep coming back for many reasons, certainly not limited to:

Our Experience

Our Location

Quick Turnaround

Our Quality Repair Service

Our Availability

We take great pride in our work and we’re happy only when our customers are happy. You can learn more about the values and principles that set us apart from our competitors, including the big box stores, when you check out our Why LaptopMD+? page.

We Work Hard for Your Business

Over the years we’ve worked hard to separate ourselves from the rest of the competition because we know that there is a certain stigma associated with computer repair companies. When you come to LaptopMD+, you can expect:

A Diverse Offering of Services to Meet Your Needs

A Convenient NYC Location, ready to reach out to all boroughs

To Be Taken Care of Immediately – No Appointment Necessary

Professionalism, Courtesy, and Respect

We don’t want you to take our word for it though…

Our customers have reiterated the trust that they give us through reviews, testimonials, and press accolades. Additionally, we go through extensive screening processes by third-party organizations to ensure that we are providing the best services possible to our customers. Check out our certifications and accreditation page to learn more about the trust our company has from the independent customers and organizations.

What Can You Expect?

We won’t deliver a bride to your front door but we can promise you that we’ll help you get your computer back up and running in tip-top shape without you feeling like the repair was sent to Russia. Our engineers will treat your computer with care and we’ll keep you updated throughout the process.

Other Things You Should Know

We also provide iPhone repair and data recovery through our nationwide service program.

Free shipping is provided for completed jobs, however if you choose not to have work done, a $29.95 shipping and handling fee will be processed.

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Why laptopmd?

Free Estimates while you wait

Customer oriented service

You don’t need an appointment

Open ‘til 7 o’clock on weekdays

Expert engineers at your service

Same / Next day service on most of the repairs

We can recover all your data: photos, contacts, apps

Located in Midtown Manhattan near Penn Station

What Laptopmd
customers are saying

“Fastest repair, ever ! I had a broken trackpad on my Mac Air. in and out the same day ! they texted me on completion. Great job.” – Steven Robinson

“Quote took longer than expected. but these guys did a good job of delivering on the specific date and under the quoted price. Also a convenient location and nice office space. Legit business.” – Evan Thomas

“Great experience. Quick and easy, in and out in under 30 mins. Very friendly. I had a broken Iphone 5 screen, apple was going to charge me $130 for the repair but LaptopMD charged me $75 with 2 discount codes. I will uses them again.” – Morgann Daniels

“Loads better than corporate america Best Buy. Fast and convenient. I would definitely recommend LaptopMD+ for all computer and cell phone repairs.” – Aaron Dalla Villa

Our team

Arthur Zilberman

Arthur’s journey in laptop repair and computer services has taken him from running Wall Street IT departments, at Fortune 100 companies like JP Morgan Chase, to teaching as an adjunct technology instructor. Arthur’s story begins in Minsk, Belarus. When Arthur was a boy, his family was forced to immigrate to the United States as a result of the Chernobyl nuclear disaster

Arthur grew up in Sheepshead Bay in Brooklyn and quickly picked up computer and programming skills through trial and error and a lot of bright intuitive learning. He obtained his B.S. in Computer Science from the New York Institute of Technology, propelling him into his career as a corporate IT manager and later as a computer services provider.

Certifications/Specialties: A+, MSCE, CCNE, Network Management/Repair, Computer Instruction and Consulting
First ‘Real’ Computer: Compaq 486DX 3 at the age 16.

Matt Ham

Matt started as a floor manager at LaptopMD+ in January of 2010 and moved up the ladder quickly as LaptopMD+’s Chief Financial Officer.

Matt, a Columbia graduate with a Master’s in Mechanical Engineering with a Focus in Energy Systems, has a strong background in computer repair with 9 years of experience working on the hardware support team at SAS and has been working hands on with computers his whole life.

Certifications: Certified by Dell (4+ years)
Specialties: Business Development and Operations Management

Zoltan Kovacs

When Zoltan was a kid, he drove his parents crazy when they would buy him new toys and he would take them apart just so he could fix them and put them back together. As an adult his interest in taking things apart has diminished (slightly) but his ability to repair them has grown immensely.

Zoltan, LaptopMD+’s Lead Technician, holds a B.S. in Engineering. His repair skills and wealth of knowledge makes Zoltan LaptopMD+’s premier problem solver – ask this guy anything computer related (or not) and he’ll have an answer for you.

Certifications: Netcom – Information Technology, A+, COMPTIA Net +, CCNA
Specialties: Data Recovery, Hardware Support and Maintenance, Mac Repair

Milan Popović

Milan joined LaptopMD+ in January of 2010 and has a strong background in electric and computer engineering. Before coming to LaptopMD+, Milan worked extensively in IT support and customer service specializing in computer and network maintenance.

Milan is one of many computer technicians at LaptopMD+ but is also in charge of working directly with customers on technical issues and managing all junior level technicians. Milan is LaptopMD+’s go-to guy for computer repair and customer relations regarding repair jobs and can be counted on for detailed computer repair.

Certifications: A+, Microsoft Visual Studio (C+)
Specialties: Hardware Repair, Network Maintenance, Customer Support

Pablo Zauzich

Originally from Argentina, Pablo Zauzich is LaptopMD+’s go to guy for onsite iPhone and computer repair. Pablo’s experience stretches across a variety of fields including computer and network repair, virus removal, data recovery and, of course, iPhone repair.

Pablo has a vast array of knowledge managing onsite software and hardware installations and is a trusted technician for onsite support and customer assistance.

Certifications: A+, Net+
Specialties: On site Setup and Support, Computer and Hardware Repair, Setup and Installation, iPhone Repair, and A/V Installation

Dima Smetanin

Dima, a systems administrator and repair technician at LaptopMD+, has a wide background in IT infrastructure management and maintenance. An immigrant from Russia, Dima has experience in bilingual computer training and support, most notably having been in charge of training and staff enrichment classes as part of his involvement on the IT support team at a top Russian University.

He holds a M.S. in Computer Information Systems and has a wide array of experience in repairing computers and performing network management.

Certifications: M.S. in Computer Information Systems
Specialties: Systems/Network Management, Programming, and Computer Troubleshooting

Tim Bogus

With a strong background in web development and project management experience, Tim leverages the best of his analytical nature as the Director of Online Marketing at LaptopMD+ where he is responsible for the company’s marketing initiatives, project development, and online development. With degrees in communication studies and web development, Tim’s past experience includes ecommerce information architecture/development and new media work with newspapers including print, design, and online responsibilities.

Before joining LaptopMD+, Tim worked in New York’s lighting district on the Bowery as the lead developer and information architect for a leading ecommerce and brick & mortar lighting company.

Specialties: Project Management and Information Architecture

Alex Mouravskiy

Alex came to LaptopMD+ from McDonald’s Corporation where he served as a business manager and assistant marketing coordinator for the Gulf Coast region, responsible for business development and the coordination of promotional roll outs. At LaptopMD+, Alex’s responsibilities include creative development of all marketing endeavors and is the head of press relations in addition to coordinating the company’s marketing and development projects.

A native of the Northeast, Alex has worked in the past as a freelance writer, most notably for AOL News, Politics Daily, and other media outlets, and studied communications at Rutgers University. Alex has also worked with a number of NYC charities on a pro bono basis.

Specialties: Content Marketing, Public Relations, Creative Development.