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Extended Warranty

LaptopMD > Extended Warranty

WHY get a LaptopMD Extended Warranty or iCare plan?

An extended warranty is the best way to protect your computer. Think of it like insurance for your laptop. We understand that your laptop is important to you and we want to make sure you have the protection you need to keep it safe. You’ve already trusted us to take care of your laptop, now let us help you make sure it stays in working order!

In addition to our regular extended warranties, our iCare iDevice accidental damage plans are a great way to protect your iPhone, iPad, or iTouch against cracked screens or other damages! At half the price of Apple’s AppleCare, you’re getting a great deal that you can count on! Keep reading for more specific details below!

WHAT’s covered by the extended warranty plans?

Each extended warranty plan is a little different. Some extended plans cover accidental damage, others do not. Some of the plans have a “per incident” repair fee of $20-40, others are free! Some plans have a maximum amount of covered incidents, others are unlimited! In general, when you buy an extended warranty plan, you are extending the warranty coverage on a specific repair job.

For example: Let’s say that your computer was overheating and you came into our shop and got your laptop fan replaced. We’ll give you our standard 30 day warranty, but you can also purchase an extended warranty. If you bought a 1 year extended warranty, it would cover the original problem (overheating) and the new fan for 12 months from the original repair!

Click on any of repair services below to find out more information about the extended warranties available for that service!

WHAT’s covered by your iCare iDevice Accidental damage plans?

iCare coverage plans cover cracked screens and other accidental damages to your iPhone, iTouch, or iPad. Similar to Apple’s AppleCare, an iCare coverage plan extends the life of your iDevice by protecting it from damage. Coverage plans do not cover the entire device, but protect against many common repair problems, including cracked screens but excluding water damage.

Click on any of the iDevices below to find out more information about the iCare coverage plans available for that device!

WHEN can I buy one?

You can buy an extended warranty package in our office at the time of pickup, or wait a few weeks and buy one over the phone. Our extended warranty packages are valid for purchase up to 30 days after your original repair!

Looking for an iCare iDevice accidental damage plan for your iPhone, iTouch, or iPad? Those can be bought anytime – even if you’ve never had the device fixed with us! Just bring your device into our office so our techs can inspect the iDevice’s original condition, and we’ll set you up with our legendary iCare coverage plan!

WHO can buy one?

Any current, former, or future LaptopMD customer can purchase an extended warranty package or iCare Accidental damage plan! So that means YOU!

HOW do I get one?

If you’re interested in buying an extended warranty package that excludes accidental damage, and it’s been within 30 days of your original repair, you can give us a call and buy one over the phone! If you’re purchasing an extended warranty package that includes accidental damage coverage (like our iCare plans), then you’ll just need to stop by our office anytime and let our technicians inspect your laptop or iDevice.

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Why laptopmd?

Free Estimates while you wait

Customer oriented service

You don’t need an appointment

Open ‘til 7 o’clock on weekdays

Expert engineers at your service

Same / Next day service on most of the repairs

We can recover all your data: photos, contacts, apps

Located in Midtown Manhattan near Penn Station

What Laptopmd
customers are saying

“Fastest repair, ever ! I had a broken trackpad on my Mac Air. in and out the same day ! they texted me on completion. Great job.” – Steven Robinson

“Quote took longer than expected. but these guys did a good job of delivering on the specific date and under the quoted price. Also a convenient location and nice office space. Legit business.” – Evan Thomas

“Great experience. Quick and easy, in and out in under 30 mins. Very friendly. I had a broken Iphone 5 screen, apple was going to charge me $130 for the repair but LaptopMD charged me $75 with 2 discount codes. I will uses them again.” – Morgann Daniels

“Loads better than corporate america Best Buy. Fast and convenient. I would definitely recommend LaptopMD+ for all computer and cell phone repairs.” – Aaron Dalla Villa

Our team

Arthur Zilberman

Arthur’s journey in laptop repair and computer services has taken him from running Wall Street IT departments, at Fortune 100 companies like JP Morgan Chase, to teaching as an adjunct technology instructor. Arthur’s story begins in Minsk, Belarus. When Arthur was a boy, his family was forced to immigrate to the United States as a result of the Chernobyl nuclear disaster

Arthur grew up in Sheepshead Bay in Brooklyn and quickly picked up computer and programming skills through trial and error and a lot of bright intuitive learning. He obtained his B.S. in Computer Science from the New York Institute of Technology, propelling him into his career as a corporate IT manager and later as a computer services provider.

Certifications/Specialties: A+, MSCE, CCNE, Network Management/Repair, Computer Instruction and Consulting
First ‘Real’ Computer: Compaq 486DX 3 at the age 16.

Matt Ham

Matt started as a floor manager at LaptopMD+ in January of 2010 and moved up the ladder quickly as LaptopMD+’s Chief Financial Officer.

Matt, a Columbia graduate with a Master’s in Mechanical Engineering with a Focus in Energy Systems, has a strong background in computer repair with 9 years of experience working on the hardware support team at SAS and has been working hands on with computers his whole life.

Certifications: Certified by Dell (4+ years)
Specialties: Business Development and Operations Management

Zoltan Kovacs

When Zoltan was a kid, he drove his parents crazy when they would buy him new toys and he would take them apart just so he could fix them and put them back together. As an adult his interest in taking things apart has diminished (slightly) but his ability to repair them has grown immensely.

Zoltan, LaptopMD+’s Lead Technician, holds a B.S. in Engineering. His repair skills and wealth of knowledge makes Zoltan LaptopMD+’s premier problem solver – ask this guy anything computer related (or not) and he’ll have an answer for you.

Certifications: Netcom – Information Technology, A+, COMPTIA Net +, CCNA
Specialties: Data Recovery, Hardware Support and Maintenance, Mac Repair

Milan Popović

Milan joined LaptopMD+ in January of 2010 and has a strong background in electric and computer engineering. Before coming to LaptopMD+, Milan worked extensively in IT support and customer service specializing in computer and network maintenance.

Milan is one of many computer technicians at LaptopMD+ but is also in charge of working directly with customers on technical issues and managing all junior level technicians. Milan is LaptopMD+’s go-to guy for computer repair and customer relations regarding repair jobs and can be counted on for detailed computer repair.

Certifications: A+, Microsoft Visual Studio (C+)
Specialties: Hardware Repair, Network Maintenance, Customer Support

Pablo Zauzich

Originally from Argentina, Pablo Zauzich is LaptopMD+’s go to guy for onsite iPhone and computer repair. Pablo’s experience stretches across a variety of fields including computer and network repair, virus removal, data recovery and, of course, iPhone repair.

Pablo has a vast array of knowledge managing onsite software and hardware installations and is a trusted technician for onsite support and customer assistance.

Certifications: A+, Net+
Specialties: On site Setup and Support, Computer and Hardware Repair, Setup and Installation, iPhone Repair, and A/V Installation

Dima Smetanin

Dima, a systems administrator and repair technician at LaptopMD+, has a wide background in IT infrastructure management and maintenance. An immigrant from Russia, Dima has experience in bilingual computer training and support, most notably having been in charge of training and staff enrichment classes as part of his involvement on the IT support team at a top Russian University.

He holds a M.S. in Computer Information Systems and has a wide array of experience in repairing computers and performing network management.

Certifications: M.S. in Computer Information Systems
Specialties: Systems/Network Management, Programming, and Computer Troubleshooting

Tim Bogus

With a strong background in web development and project management experience, Tim leverages the best of his analytical nature as the Director of Online Marketing at LaptopMD+ where he is responsible for the company’s marketing initiatives, project development, and online development. With degrees in communication studies and web development, Tim’s past experience includes ecommerce information architecture/development and new media work with newspapers including print, design, and online responsibilities.

Before joining LaptopMD+, Tim worked in New York’s lighting district on the Bowery as the lead developer and information architect for a leading ecommerce and brick & mortar lighting company.

Specialties: Project Management and Information Architecture

Alex Mouravskiy

Alex came to LaptopMD+ from McDonald’s Corporation where he served as a business manager and assistant marketing coordinator for the Gulf Coast region, responsible for business development and the coordination of promotional roll outs. At LaptopMD+, Alex’s responsibilities include creative development of all marketing endeavors and is the head of press relations in addition to coordinating the company’s marketing and development projects.

A native of the Northeast, Alex has worked in the past as a freelance writer, most notably for AOL News, Politics Daily, and other media outlets, and studied communications at Rutgers University. Alex has also worked with a number of NYC charities on a pro bono basis.

Specialties: Content Marketing, Public Relations, Creative Development.