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My Computer Won’t Load Windows

LaptopMD > My Computer Won’t Load Windows

This is the single most common problem we see, and definitely a problem we can fix! When your computer is turning on but Windows won’t load, it can be indicative of a few things – but is almost always related to the hard drive. This doesn’t mean the hard drive is defective though, it could just be a software problem. Some possible reasons Windows might not load include:

Windows did something wrong and corrupted your system files.
- Maybe a Windows update got interrupted. Maybe your computer was shut off improperly. Maybe your grandson got on your laptop and installed something he shouldn’t have. There are a million reasons this could have happened, but we have a solution to all of them!
A virus shut you down.
- Viruses can run rampant these days. If you don’t have an up to date antivirus, you’re asking for trouble. Viruses don’t benefit from shutting you down, but you’ll benefit from having us get your back up and running!
Your hard drive has started to physically fail.
- If your hard drive has started to develop bad sectors where the system files live, this could be the issue. But don’t worry, we’ll test your drive for free and get you turned around in no time!

This is a pretty broad problem so we’ve included several sections below to try and pinpoint the exact issue that you’re seeing. Feel free to fill out a quote form for a free estimate. We’ve helped thousands of people recover from this problem and we’d like to help you too!

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Why laptopmd?

Free Estimates while you wait

Customer oriented service

You don’t need an appointment

Open ‘til 7 o’clock on weekdays

Expert engineers at your service

Same / Next day service on most of the repairs

We can recover all your data: photos, contacts, apps

Located in Midtown Manhattan near Penn Station

What Laptopmd
customers are saying

“Fastest repair, ever ! I had a broken trackpad on my Mac Air. in and out the same day ! they texted me on completion. Great job.” – Steven Robinson

“Quote took longer than expected. but these guys did a good job of delivering on the specific date and under the quoted price. Also a convenient location and nice office space. Legit business.” – Evan Thomas

“Great experience. Quick and easy, in and out in under 30 mins. Very friendly. I had a broken Iphone 5 screen, apple was going to charge me $130 for the repair but LaptopMD charged me $75 with 2 discount codes. I will uses them again.” – Morgann Daniels

“Loads better than corporate america Best Buy. Fast and convenient. I would definitely recommend LaptopMD+ for all computer and cell phone repairs.” – Aaron Dalla Villa

Our team

Arthur Zilberman

Arthur’s journey in laptop repair and computer services has taken him from running Wall Street IT departments, at Fortune 100 companies like JP Morgan Chase, to teaching as an adjunct technology instructor. Arthur’s story begins in Minsk, Belarus. When Arthur was a boy, his family was forced to immigrate to the United States as a result of the Chernobyl nuclear disaster

Arthur grew up in Sheepshead Bay in Brooklyn and quickly picked up computer and programming skills through trial and error and a lot of bright intuitive learning. He obtained his B.S. in Computer Science from the New York Institute of Technology, propelling him into his career as a corporate IT manager and later as a computer services provider.

Certifications/Specialties: A+, MSCE, CCNE, Network Management/Repair, Computer Instruction and Consulting
First ‘Real’ Computer: Compaq 486DX 3 at the age 16.

Matt Ham

Matt started as a floor manager at LaptopMD+ in January of 2010 and moved up the ladder quickly as LaptopMD+’s Chief Financial Officer.

Matt, a Columbia graduate with a Master’s in Mechanical Engineering with a Focus in Energy Systems, has a strong background in computer repair with 9 years of experience working on the hardware support team at SAS and has been working hands on with computers his whole life.

Certifications: Certified by Dell (4+ years)
Specialties: Business Development and Operations Management

Zoltan Kovacs

When Zoltan was a kid, he drove his parents crazy when they would buy him new toys and he would take them apart just so he could fix them and put them back together. As an adult his interest in taking things apart has diminished (slightly) but his ability to repair them has grown immensely.

Zoltan, LaptopMD+’s Lead Technician, holds a B.S. in Engineering. His repair skills and wealth of knowledge makes Zoltan LaptopMD+’s premier problem solver – ask this guy anything computer related (or not) and he’ll have an answer for you.

Certifications: Netcom – Information Technology, A+, COMPTIA Net +, CCNA
Specialties: Data Recovery, Hardware Support and Maintenance, Mac Repair

Milan Popović

Milan joined LaptopMD+ in January of 2010 and has a strong background in electric and computer engineering. Before coming to LaptopMD+, Milan worked extensively in IT support and customer service specializing in computer and network maintenance.

Milan is one of many computer technicians at LaptopMD+ but is also in charge of working directly with customers on technical issues and managing all junior level technicians. Milan is LaptopMD+’s go-to guy for computer repair and customer relations regarding repair jobs and can be counted on for detailed computer repair.

Certifications: A+, Microsoft Visual Studio (C+)
Specialties: Hardware Repair, Network Maintenance, Customer Support

Pablo Zauzich

Originally from Argentina, Pablo Zauzich is LaptopMD+’s go to guy for onsite iPhone and computer repair. Pablo’s experience stretches across a variety of fields including computer and network repair, virus removal, data recovery and, of course, iPhone repair.

Pablo has a vast array of knowledge managing onsite software and hardware installations and is a trusted technician for onsite support and customer assistance.

Certifications: A+, Net+
Specialties: On site Setup and Support, Computer and Hardware Repair, Setup and Installation, iPhone Repair, and A/V Installation

Dima Smetanin

Dima, a systems administrator and repair technician at LaptopMD+, has a wide background in IT infrastructure management and maintenance. An immigrant from Russia, Dima has experience in bilingual computer training and support, most notably having been in charge of training and staff enrichment classes as part of his involvement on the IT support team at a top Russian University.

He holds a M.S. in Computer Information Systems and has a wide array of experience in repairing computers and performing network management.

Certifications: M.S. in Computer Information Systems
Specialties: Systems/Network Management, Programming, and Computer Troubleshooting

Tim Bogus

With a strong background in web development and project management experience, Tim leverages the best of his analytical nature as the Director of Online Marketing at LaptopMD+ where he is responsible for the company’s marketing initiatives, project development, and online development. With degrees in communication studies and web development, Tim’s past experience includes ecommerce information architecture/development and new media work with newspapers including print, design, and online responsibilities.

Before joining LaptopMD+, Tim worked in New York’s lighting district on the Bowery as the lead developer and information architect for a leading ecommerce and brick & mortar lighting company.

Specialties: Project Management and Information Architecture

Alex Mouravskiy

Alex came to LaptopMD+ from McDonald’s Corporation where he served as a business manager and assistant marketing coordinator for the Gulf Coast region, responsible for business development and the coordination of promotional roll outs. At LaptopMD+, Alex’s responsibilities include creative development of all marketing endeavors and is the head of press relations in addition to coordinating the company’s marketing and development projects.

A native of the Northeast, Alex has worked in the past as a freelance writer, most notably for AOL News, Politics Daily, and other media outlets, and studied communications at Rutgers University. Alex has also worked with a number of NYC charities on a pro bono basis.

Specialties: Content Marketing, Public Relations, Creative Development.